The Product Podcast

Building Products with Empathy by Dollar Shave Club Sr Product Manager

Product School

In this episode, Loren Khulusi, Sr PM at Dollar Shave Club (DSC), discusses the importance of building products with empathy. DSC have a different take on how to build an MVP, a lot of what they do is tied to the emotional value and usability, as well as functionality. Loren believes in empathizing with a customer's needs in order to build a successful product.